Contact information
Last updated: October 8, 2026
We’re here to help.
If you have questions about your order, shipping, returns, refunds, products, or anything else related to DOTLESS, please contact our customer support team.
Customer Support
Email: support@getdotless.com
Website: getdotless.com
We aim to respond to customer inquiries within 1–2 business days.
Please note that response times may be slightly longer during weekends, public holidays, or periods of high order volume.
Order Support
If you are contacting us about an existing order, please include:
- Your full name
- Order number
- Email address used to place the order
- A brief description of your question or issue
Providing this information will help us assist you more quickly.
Returns & Refunds
To request a return or refund, please contact:
Please do not send products to the address shown on the original package.
Because DOTLESS works with different fulfillment locations, the correct return address and instructions will be provided after your return request has been reviewed and approved.
For complete information, please review our Refund & Return Policy.
Shipping Questions
For questions regarding:
- Order status
- Tracking
- Delayed deliveries
- Lost packages
- Damaged packages
- Incorrect or missing items
please contact:
Our estimated delivery timeframe is 7–14 business days after shipment.
Privacy Requests
If you have questions about how we handle your personal information or would like to exercise an applicable privacy right, contact:
Please review our Privacy Policy for additional information.
Business Inquiries
For business-related inquiries regarding DOTLESS, please contact:
Contact
DOTLESS Customer Support
support@getdotless.com
getdotless.com